4 hp support and contact information, Online resources, Hp contact information – HP Insight Control User Manual
Page 15: Hp software technical support and update service
4 HP support and contact information
Online resources
•
For more information and to obtain the latest updates, see the Insight Control website at
.
•
For more information about specific how-to procedures, troubleshooting information, and
frequently asked questions, see the Knowledge Base at
•
For more information about problem-solving ideas from other IT professionals, see the IT
Resource Center (ITRC) User Forum at
. Select Management
Software and System Tools
→ProLiant Deployment & Provisioning.
•
For more information and resources about the Altiris Deployment Solution, see the Symantec
website at
HP contact information
For the name of the nearest HP authorized reseller:
•
In the United States, see the HP U.S. service locator webpage at
.
•
In other locations, see the Contact HP worldwide webpage at
For HP technical support:
•
In the United States, for contact options see the Contact HP United States webpage at
To contact HP by phone: Call
1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week.
For continuous quality improvement, calls may be recorded or monitored. For U.S. customers,
say "Insight Manager" when prompted for the product name.
•
In other locations, see the Contact HP worldwide webpage at
HP Software Technical Support and Update Service
HP offers a number of software support services, many of which are provided to our customers
at no additional charge.
•
Software Technical Support and Update Service
Insight Control suites and select Insight
software products include one year of 24 x 7 HP Software Technical Support and Update
Service. This service provides access to HP technical resources for assistance in resolving
software implementation or operations problems. The service also provides access to software
updates and reference manuals either in electronic form or on physical media as they are
made available from HP. (Customers who purchase an electronic license to use are eligible
for electronic updates only.) With this service, Insight Control and Insight software customers
will benefit from expedited problem resolution as well as proactive notification and delivery
of software updates. For more information about this service, see
.
Registration for Software Technical Support and Update Service:
Online resources
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