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5 troubleshooting – HP 3PAR Recovery Manager Software for Oracle Licenses User Manual

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5 Troubleshooting

This chapter describes common errors with appropriate resolutions.

Q1. The test execution status displays timed out.

A1. Increase the test execution timeout in seconds in the RMO_Config.xml file, which is located
in theapplicationConfigurationXml folder at the following location:

Folder location for Linux, Solaris, and HPUX: /opt/rmodt/RMODTTomcat/webapps/
RMDWeb/resources/applications/applicationConfigurationXml/

Folder Location for AIX: /usr/local/rmodt/RMODTTomcat/webapps/RMDWeb/
resources/applications/applicationConfigurationXml/

Restart the RMD tool for the changes to take effect.

Q2. The session is timed out and displays the message Your Session has expired while
running the RMD tool

.

A2. Close the browser and restart the RMD tool.

Q3. An exception occurred while refreshing the RMD tool browser window.

A3. Close the browser and restart the RMD tool.

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Troubleshooting