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Getting help, Getting software updates – HP StorageWorks 8B FC Entry Switch User Manual

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ISL Trunking User’s Guide

vii

Getting Help

For information for the FC Entry Switch 8B and FC Switch 8B, visit the HP Web site at

http://www.hp.com/support/fc8B

. For the most current technical support information for the

FC 16B, visit the HP Web site at

http://www.hp.com/support/fc16B

. This includes hardware and

software support, all repairs, and spare components.

Be prepared to provide the following information to the support personnel:

Switch serial number

Switch world wide name

Output from the supportShow telnet command

Detailed description of the problem

Topology configuration

Troubleshooting steps already performed

Getting Software Updates

For information on obtaining software updates contact your HP account representative or technical
support.