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The printer cannot be discovered – HP Deskjet 6127 Color Inkjet Printer User Manual

Page 179

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Does the Activity light blink when you try to print a document?

Yes.

If the document does not

print, then click

here

for

more troubleshooting.

No.

Verify the following:

The printer is selected in the

application from which you are

trying to print.

The computer is connected to the

network.

If you still cannot print then

reset the

printer to the factory default configuration

.

cannot browse to the printer's internal web page

Verify the following:

You are not using a phone cord to connect the printer to the network.

The

ethernet cable

is securely connected to the printer.

The ethernet

hub

or

router

is on and working properly.

The computer that you are using is connected to the network.

If you still cannot access the printer's internal web page, then follow these steps:

1. Print a

network configuration page

.

2. Find the printer's URL (item 2 on the configuration page).

3. Launch your Internet browser.

Use Microsoft Internet Explorer 5.0 or higher or Netscape 4.75 or higher.

4. Enter the printer's URL in the address box, then press

Enter

.

If you still cannot open the printer's internal web page with the printer, then

reset it to its factory

default configuration

.

The printer cannot be discovered

Follow these steps if the printer cannot be discovered:

1. Print a

network configuration page

.

2. Find the printer's

IP address

(item 7 on the configuration page).

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