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HP ProLiant ML310 G5p Server User Manual

Page 5

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Contents 5

Troubleshooting resources ........................................................................................................................ 63

Pre-diagnostic steps ................................................................................................................................. 63

Important safety information ............................................................................................................ 63

Symptom information ..................................................................................................................... 65

Prepare the server for diagnosis ...................................................................................................... 65

Loose connections ................................................................................................................................... 66

Service notifications ................................................................................................................................. 67

Troubleshooting flowcharts ....................................................................................................................... 67

Start diagnosis flowchart ................................................................................................................ 67

General diagnosis flowchart ........................................................................................................... 68

Server power-on problems flowchart ................................................................................................ 70

POST problems flowchart ............................................................................................................... 73

OS boot problems flowchart ........................................................................................................... 75

Server fault indications flowchart ..................................................................................................... 76

POST error messages and beep codes ....................................................................................................... 78

Battery replacement .................................................................................................................... 80

Regulatory compliance notices ..................................................................................................... 81

Regulatory compliance identification numbers ............................................................................................. 81

Federal Communications Commission notice ............................................................................................... 81

FCC rating label ............................................................................................................................ 81

FCC Notice, Class A Equipment ...................................................................................................... 81

FCC Notice, Class B Equipment ...................................................................................................... 81

Declaration of conformity for products marked with the FCC logo, United States only ....................................... 82

Modifications .......................................................................................................................................... 82

Cables ................................................................................................................................................... 82

Canadian notice (Avis Canadien) .............................................................................................................. 82

European Union regulatory notice ............................................................................................................. 83

Disposal of waste equipment by users in private households in the European Union ......................................... 83

Japanese notice ...................................................................................................................................... 84

BSMI notice ............................................................................................................................................ 84

Korean notice ......................................................................................................................................... 84

Chinese notice ........................................................................................................................................ 85

Laser compliance .................................................................................................................................... 85

Battery replacement notice ........................................................................................................................ 85

Taiwan battery recycling notice ................................................................................................................. 86

Power cord statement for Japan ................................................................................................................. 86

Acoustics statement for Germany (Geräuschemission) .................................................................................. 86

Electrostatic discharge ................................................................................................................. 87

Preventing electrostatic discharge .............................................................................................................. 87

Grounding methods to prevent electrostatic discharge .................................................................................. 87

Specifications ............................................................................................................................. 88

Environmental specifications ..................................................................................................................... 88

Server specifications ................................................................................................................................ 88

Support and other resources ........................................................................................................ 90

Before you contact HP .............................................................................................................................. 90

HP contact information ............................................................................................................................. 90

Customer Self Repair ............................................................................................................................... 90

Acronyms and abbreviations ........................................................................................................ 98

Index ....................................................................................................................................... 100