HP ProLiant DL380 G5 Server - Manual (Page 71)

Configuration and utilities 71
Remote support and analysis tools
HP Instant Support Enterprise Edition
ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices, a
feature of HP support. ISEE provides continuous hardware event monitoring and automated notification to
identify and prevent potential critical problems. Through remote diagnostic scripts and vital system
configuration information collected about your systems, ISEE enables fast restoration of your systems.
Install ISEE on your systems to help mitigate risk and prevent potential critical problems.
For more information on ISEE, refer to the HP website
(
http://www.hp.com/hps/hardware/hw_enterprise.html ).
To download HP ISEE, visit the HP website ( http://www.hp.com/hps/hardware/hw_downloads.html ).
For installation information, refer to the HP ISEE Client Installation and Upgrade Guide
( ftp://ftp.hp.com/pub/services/hardware/info/isee_client.pdf ).
Web-Based Enterprise Service
WEBES enables administrators to manage hardware events proactively, either locally or online. The
service provides real-time multiple event analysis, crash analysis, and notification, locally through SMTP
and remotely through ISEE for OpenVMS, Tru64, and Microsoft® Windows® operating system binary
error logs.
For more information, refer to the HP website (
http://h18000.www1.hp.com/support/svctools/ ).
Open Services Event Manager
OSEM is a standalone tool that performs real-time reactive and proactive service event filtering, analysis,
and notification. The tool gathers event data from SNMP traps or information provided over an HTTP
interface and notifies an administrator or HP through SMTP and ISEE.
For more information, refer to the HP website (
http://h18000.www1.hp.com/support/svctools/ ).
Keeping the system current
Drivers
The server includes new hardware that may not have driver support on all operating system installation
media.
If you are installing a SmartStart-supported operating system, use the SmartStart software (on page
62 )
and its Assisted Path feature to install the operating system and latest driver support.
NOTE: If you are installing drivers from the SmartStart CD or the Software Maintenance CD,
refer to the SmartStart website ( http://www.hp.com/servers/smartstart ) to be sure that you are
using the latest version of SmartStart. For more information, refer to the documentation
provided with the SmartStart CD.