HP Data Protector V6.1x Software - Manual (Page 5)

Browsing sites ............................................................................................ 63
Displaying Granular Recovery version ........................................................... 63
7 Troubleshooting ............................................................... 65
An import job fails ............................................................................................. 65
Problem ..................................................................................................... 65
Action ....................................................................................................... 66
A recovery session fails ...................................................................................... 67
Problem ..................................................................................................... 67
Action ....................................................................................................... 67
Granular Recovery Cache Management link is not accessible from My Sites ............. 67
Problem ..................................................................................................... 67
Action ....................................................................................................... 67
Granular Recovery Cache Management link is not accessible from My Sites ............. 68
Problem ..................................................................................................... 68
Action ....................................................................................................... 69
HP Data Protector Granular Recovery Extension cannot be removed ......................... 70
Problem ..................................................................................................... 70
Action ....................................................................................................... 71
Slow response of the command line interface ........................................................ 71
Problem ..................................................................................................... 71
Action ....................................................................................................... 72
Slow response of the graphical user interface ........................................................ 72
Problem ..................................................................................................... 72
Action ....................................................................................................... 72
The Data Protector service is not running .............................................................. 73
Problem ..................................................................................................... 73
Action ....................................................................................................... 73
The restoring - Mount Request Pending status ......................................................... 74
Problem ..................................................................................................... 74
Action ....................................................................................................... 74
Subfolders are not recovered to original location ................................................... 74
Problem ..................................................................................................... 74
Action ....................................................................................................... 74
Granular Recovery Extension upgrade fails ........................................................... 75
Problem ..................................................................................................... 75
Action ....................................................................................................... 75
8 Removal ......................................................................... 77
Procedure ......................................................................................................... 77
Granular Recovery Extension for Microsoft SharePoint Server 5