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11 troubleshooting, 1 ethernet problems, Printer does not print – HP Deskjet 6840 Color Inkjet Printer User Manual

Page 121: Link light, Troubleshooting

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11 Troubleshooting

Ethernet problems

Wireless networking problems

Printer is not printing

Paper jam

Paper problems

Print quality is poor

Document is misprinted

Photos are not printing correctly

Banners are not printing correctly

Borderless printing problems

Error messages

Printer lights are on or flashing

Document prints slowly

PictBridge problems

If you continue to have problems

11.1 Ethernet problems

Printer does not print

Print an

HP Report page

.

If the HP Report page does not print, verify the following:

• The printer is set up and powered on.
• The

print cartridges are installed

correctly.

• The printer is on and the paper tray is loaded.
• The printer is free of paper jams.

If any of these items are problems,, then see the

printer is not printing page

.

If the HP Report page does print, try the following steps:

Link light

If the printer still does not print, then look at the Link light on the back of the printer:

HP Deskjet 6800 series printer User's Guide

121