Service notifications, Server power-on problems flowchart – HP ProLiant DL785 G6 Server User Manual
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Service notifications
To view the latest service notifications, refer to the HP website
). Select the appropriate server model, and then click
the Troubleshoot a Problem link on the product page.
Server power-on problems flowchart
Symptoms:
•
The server does not power on.
•
The system power LED (
“System Insight Display LEDs” (page 10)
) is off or amber.
•
The external health LED (
“System Insight Display LEDs” (page 10)
) is red or amber.
•
The internal health LED (
“System Insight Display LEDs” (page 10)
) is red or amber.
NOTE:
For the location of server LEDs and information on their statuses, refer to the server
documentation.
Possible causes:
•
Improperly seated or faulty power supply
•
Loose or faulty power cord
•
Power source problem
•
Power on circuit problem
•
Improperly seated component or interlock problem (
•
Faulty internal component
Refer to
Item
1
“HP Insight Diagnostics” (page 67)
or in the HP ProLiant Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
2
3
Server maintenance and service guide, located on the Documentation CD, or the HP website (
4
“Integrated Management Log” (page 67)
or in the HP ProLiant Servers Troubleshooting Guide located on
the Documentation CD or on the HP website (
)
5
"Power source problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation
CD or on the HP website
6
•
"Power supply problems" in the HP ProLiant Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
•
Server maintenance and service guide, located on the Documentation CD, or the HP website
7
"System open circuits and short circuits" in the HP ProLiant Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
8
Service notifications
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