HP Pavilion 17-e129nr TouchSmart Notebook PC - Manual (Page 62)

CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before adding or replacing memory modules. Do not remove a memory
module while the computer is on, in the Sleep state, on in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
1. Save your work and shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Unplug the power cord from the AC outlet.
4. Turn the computer upside down on a flat surface.
5. Remove the battery from the computer (see Removing a user-replaceable battery on page 41 ).
6. Remove the service door from the computer.
7. If you are replacing a memory module, remove the existing memory module:
a.
Pull away the retention clips (1) on each side of the memory module.
The memory module tilts up.
b. Grasp the edge of the memory module (2), and then gently pull the module out of the
memory module slot.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module.
NOTE: To protect a memory module after removal, place it in an electrostatic-safe
container.
8. Insert a new memory module:
CAUTION: To prevent damage to the memory module, hold the memory module by the edges
only. Do not touch the components on the memory module.
52 Chapter 7 Maintaining your computer