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Operational troubleshooting, Paper troubleshooting – HP Deskjet F375 All-in-One Printer User Manual

Page 48

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To uninstall from a Windows computer, method 3

Note

Use this method if

Uninstall

is not available in the Windows Start menu.

1.

Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then
start the Setup program.

2.

Select

Uninstall

and follow the onscreen directions.

3.

Disconnect the HP All-in-One from your computer.

4.

Restart your computer.

Note

It is important that you disconnect the HP All-in-One before

restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.

5.

Start the Setup program for the HP All-in-One again.

6.

Select

Reinstall

.

7.

Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with the HP All-in-One.

To uninstall from a Mac
1.

Disconnect the HP All-in-One from your Mac.

2.

Double-click the

Applications

:

Hewlett-Packard

folder.

3.

Double-click

HP Uninstaller

.

Follow the onscreen instructions.

4.

After the software is uninstalled, disconnect the HP All-in-One, and then restart
your computer.

Note

It is important that you disconnect the HP All-in-One before

restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.

5.

To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s
CD-ROM drive.

6.

On the desktop, open the CD-ROM and then double-click

HP All-in-One Installer

.

7.

Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with the HP All-in-One.

Operational troubleshooting

This section contains information on paper and print cartridge troubleshooting.
If you have Internet access, you can get help from the HP website at

www.hp.com/

support

. The website also provides answers to frequently asked questions.

Paper troubleshooting

To help avoid paper jams, only use paper types that are recommended for the HP All-
in-One. For a list of recommended papers go to

www.hp.com/support

.

Do not load curled or wrinkled paper, or paper with bent or torn edges, into the input
tray.

User Guide

45

Troubleshooting