Server blade diagnostic steps – HP ProLiant BL20p G3 Server Blade User Manual

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Server Blade Troubleshooting

f. iLO initialization

g. Array controller initialization

h. PXE initialization

9. The operating system loads to complete the boot process.

If the server blade completes POST and attempts to load the operating system, refer
to the “Problems After Initial Boot” section in this appendix.

Server Blade Diagnostic Steps

If the server blade does not power up, or powers up but does not complete POST,
answer the questions in Table A-1 to determine appropriate actions based on the
symptoms observed. According to the answers you give, you are directed to the
appropriate table that immediately follows.

Table A-1: Diagnostic Steps

Question Action

Question 1: Is the server blade power
on/standby LED illuminated?

If yes, continue to question 2.

If no, refer to Table A-2.

Question 2: Is the server blade power
on/standby LED green?

If yes, continue to question 3.

If no, refer to Table A-3.

Question 3: Is the server blade health LED solid
green?

If yes, continue to question 4.

If no, refer to Table A-4.

Question 4: Is the iLO remote console
displaying error information?