HP Deskjet 5740 Color Inkjet Printer - Manual (Page 72)

If the printer still does not print
1 Select the topic below that best describes the problem:
–
Paper jam
– Out-of-paper message
– Printer ejects paper
2 If the printer still does not print, shut down and then restart your computer.
Paper jams and other paper problems
● Paper jams
● Printer prints on multiple sheets at once
● Printer does not feed paper
● Printer ejects paper
● Out-of-paper message
Paper jams
Caution Do not clear a paper jam from the front of the printer.
Follow these steps to remove a paper jam:
1
Press the Resume button.
If the paper jam does not clear, then go to the next step.
2 Turn off the printer.
3 Remove the rear access door. Press the handle to the right, and then pull out the
door.
4 Remove any paper that is inside the printer by pulling it out from the back of the
printer.
If you are printing labels, verify that a label did not become detached from the label
sheet while passing through the printer.
5 Replace the rear access door.
Chapter 10
70 HP Deskjet 5700 Series