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Internet explorer issues – HP Insight Control User Manual

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Internet Explorer issues

The following table describes issues and solutions that can be associated with Internet Explorer.

Table 7 Internet Explorer issues

Solution

Occurs when

Issue

To change the time-out value in Internet
Explorer 4.0, 5.0, 6, or 7:

This behavior occurs when a large
number of servers are selected for
licensing or monitoring. Some scripts

When accessing the Manual Log
Purge from Internet Explorer, a script
error pops up interrupting further
progress.

1.

Using a Registry Editor such as
Regedt32.exe, open the key:

HKEY_CURRENT_USER\Software\Microsoft

take an excessive amount of time to
run. In such a case, Internet Explorer
prompts the user to decide whether to

\Internet Explorer\Styles

continue running the slow script or
stop running the script. Some tests and

NOTE:

If the Styles key is not

present, create a new key that is
called Styles.

benchmarks may use scripts that take
a long time to run, and you may want
to increase the amount of time before
the message box appears. In Internet

2.

Create a new DWORD value called
"MaxScriptStatements" under this

Explorer, you can change the script
time-out value on specific client

key and set the value to the desired

machines by modifying a registry
entry.

number of script statements. If you
are unsure of the value you need to
set the DWORD to, you can set it to
the value 0xFFFFFFFF to completely
avoid the dialog.

NOTE:

By default, the "Styles" key

does not exist. If the key has not
been added, the default threshold
limit for the time-out dialog box is
5,000,000 statements for Internet
Explorer 4 and later. Because the
Internet Explorer 4.0, 5.0, 6, and 7
time-out is based on the number of
script statements executed, the
time-out dialog box will not display
during ActiveX control or
database-access delays. Endless
loops in script will still be detected.

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Troubleshooting