The wireless network connection is not working, A movie is not visible on an external display, Contacting customer support – HP Pavilion dm1-4211nr Entertainment Notebook PC User Manual
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The wireless network connection is not working
If a wireless network connection is not working as expected, follow these suggestions:
●
To enable or disable a wireless or wired network device, right-click the Network Connection
icon in the notification area, at the far right of the taskbar. To enable devices, select the check
box from the menu option. To disable the device, clear the check box.
●
Be sure that the wireless device is turned on.
●
Be sure that the computer wireless antennas are free from obstructions.
●
Be sure that the cable or DSL modem and its power cord are properly connected and that the
lights are on.
●
Be sure that the wireless router or access point is properly connected to its power adapter and to
the cable or DSL modem, and that the lights are on.
●
Disconnect and then reconnect all cables, and turn the power off and then back on.
A movie is not visible on an external display
1.
If both the computer display and an external display are turned on, press
f4
one or more times to
switch between the 2 displays.
2.
Configure the monitor settings to make the external display primary:
a.
Right-click a blank area of the computer desktop, and select Screen resolution.
b.
Specify a primary display and a secondary display.
NOTE:
When using both displays, the DVD image will not appear on any display designated as
the secondary display.
Contacting customer support
If the information provided in this guide does not address your questions, you can contact support.
For U.S. support, go to
or worldwide support, go to
.
Here you can:
●
Chat online with an HP technician.
NOTE:
When support chat is not available in a particular language, it is available in English.
●
Email support.
●
Find support worldwide telephone numbers.
●
Locate an HP service center.
Contacting customer support
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