HP Insight Control - Manual (Page 16)

5 HP support and contact information
Online resources
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For more information and to obtain the latest updates, see the Insight Control website at http://
www.hp.com/go/insightcontrol .
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For more information about specific how-to procedures, troubleshooting information, and
frequently asked questions, see the Knowledge Base at
http://www.hp.com/go/insightdeploy/
kb .
•
For more information about problem-solving ideas from other IT professionals, go to the HP
Support Center at
http://www.hp.com/go/hpsc and select Forums.
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For more information and resources about the Altiris Deployment Solution, see the Symantec
website at
http://www.altiris.com/ .
HP contact information
For the name of the nearest HP authorized reseller:
•
In the United States, see the HP U.S. service locator webpage at http://www.hp.com/
service_locator .
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In other locations, see the Contact HP worldwide webpage at http://welcome.hp.com/country/
us/en/wwcontact.html .
For HP technical support:
•
In the United States, for contact options see the Contact HP United States webpage at http://
welcome.hp.com/country/us/en/contact_us.html . To contact HP by phone: Call
1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a
week. For continuous quality improvement, calls may be recorded or monitored. For U.S.
customers, say "Insight Manager" when prompted for the product name.
•
In other locations, see the Contact HP worldwide webpage at http://welcome.hp.com/country/
us/en/wwcontact.html .
HP Software Technical Support and Update Service
HP offers a number of software support services, many of which are provided to our customers at
no additional charge.
•
Software Technical Support and Update Service
Insight Control suites and select Insight software products include one year of 24 x 7 HP
Software Technical Support and Update Service. This service provides access to HP technical
resources for assistance in resolving software implementation or operations problems. The
service also provides access to software updates and reference manuals either in electronic
form or on physical media as they are made available from HP. (Customers who purchase
an electronic license to use are eligible for electronic updates only.) With this service, Insight
Control and Insight software customers will benefit from expedited problem resolution as well
as proactive notification and delivery of software updates. For more information about this
service, see
http://www.hp.com/services/insight .
Registration for Software Technical Support and Update Service:
16 HP support and contact information