HP ProLiant DL360 G4p Server - Manual (Page 5)

Technical support 5
A convenient, easy-to-use program:
• An HP support specialist will diagnose and assess whether a replacement part is required to address
a system problem. The specialist will also determine whether you can replace the part.
• For specific information about customer replaceable parts, refer to the maintenance and service
guide on the HP website (
http://www.hp.com/support ).
HP customer support
HP customer support offers Software Support, Support Plus Software Support, and Integrated Hardware
and Software Support services. For more information, see the following links:
• Software Support Services ( http://www.hp.com/hps/software )—Three incidents and 9 x 5 standard
telephone support are included for the operating system and a wide range of Microsoft®
applications.
• Hardware Support ( http://www.hp.com/hps/hardware )—A range of hardware support services are
available for the server.
• Support Plus ( http://www.hp.com/hps/premium )—One year of integrated hardware and software
support is included for the server.
• 90-day getting started software telephone support—For ProLiant servers, technical advisory support,
including installation assistance, is available for HP preinstalled third-party software from the HP
website ( http://www.hp.com ) or by telephone for 90 days from the date of purchase.
IMPORTANT: Support applies only to the original HP hardware and software configuration
shipped.