Canon Wireless File Transmitter WFT-E2 II A - Manual (Page 73)

73
Responding to Error Messages
8
T
ro
ubleshooting
Is the pairing software running?
X Start the pairing software and follow the instructions to re-establish the connection. (p.36)
Are the transmitter and wireless LAN device configured with the same encryption
key for authentication?
X This error occurs if the encryption keys do not match when the authentication method for
encryption is [Open system].
The setting is case-sensitive, so check upper- and lower-case characters. Make sure the
correct encryption key for authentication is entered on the transmitter. (p.17)
Are the target computer and wireless LAN device on?
X Turn on the target computer and wireless LAN device.
What to check on the transmitter
On the transmitter, the network setting is [Auto setting] or the IP address setting is
[Auto assign]. Does the error occur under these settings?
X If no DHCP server is used, set the transmitter’s network setting to [Manual setting] and
IP address setting to [Manual setting]. (p.18)
What to check on the DHCP server
Is the DHCP server on?
X Turn the DHCP server on.
Are there enough addresses for assignment by the DHCP server?
X Increase the number of addresses assigned by the DHCP server.
X Remove devices assigned addresses by the DHCP server from the network to reduce the
number of addresses in use.
Is the DHCP server working correctly?
X Check the DHCP server settings to make sure it is working correctly as a DHCP server.
X If applicable, ask your network administrator to ensure the DHCP server is available.
11: Connection target not found
12: Connection target not found
21: No address assigned by DHCP server
Responding to Error Messages 21 - 26
Also check the following points when responding to errors numbered 21 - 26.
Are the transmitter and wireless LAN device configured with the same encryption key for
authentication?
X This error occurs if the encryption keys do not match when the authentication method for
encryption is [Open system]. The setting is case-sensitive, so check upper- and lower-case
characters. Make sure the correct encryption key for authentication is entered on the transmitter.
(p.17)
COP
Y