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Troubleshooting, Cop y – Canon PowerShot N User Manual

Page 119

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119

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Cover

Preliminary Notes and
Legal Information

Contents: Basic
Operations

Camera Basics

Creative Shot
Mode

Auto Mode/
Hybrid Auto Mode

Other Shooting
Modes

Playback Mode

Wi-Fi Functions

Setting Menu

Accessories

Index

Basic Guide

P Mode

10

Appendix

Advanced Guide

Troubleshooting

If you think there is a problem with the camera, first check the following.
If the items below do not solve your problem, contact a Canon Customer
Support Help Desk.

Power

Nothing happens when the power button is pressed.

Confirm that the battery is charged (

=

11, 113).

Confirm that the battery is inserted facing the correct way (

=

11).

Confirm that the memory card cover and battery cover are fully closed (

=

11, 13).

Dirty battery terminals reduce battery performance. Try cleaning the terminals with a
cotton swab and reinserting the battery a few times.

The battery is depleted quickly.

Battery performance decreases at low temperatures. Try warming the battery a little
by putting it in your pocket, for example, ensuring that the terminals do not touch any
metal objects.

If these measures do not help and the battery is still depleted soon after charging, it
has reached the end of its life. Purchase a new battery.

The lens is not retracted.

Do not open the memory card cover or battery cover while the camera is on. Close
the cover, turn the camera on, and then turn it off again (

=

11, 13).

The battery is swollen.

Battery swelling is normal and does not pose any safety concerns. However, if battery
swelling prevents the battery from fitting in the camera, contact a Canon Customer
Support Help Desk.

Shooting

Cannot shoot.

Switch from Playback mode (

=

15) to Shooting mode, if necessary, by pressing

the <

1> button.

Strange display on the screen under low light (

=

29).

Strange display on the screen when shooting.

Note that the following display problems are not recorded in still images but are
recorded in movies.

The screen may darken under bright light.

The screen may flicker under fluorescent or LED lighting.

Purplish banding may appear on the screen if you compose a shot that includes a
bright light source.

No date stamp is added to images.

Although date stamps cannot be added to images with this camera, images can be
printed with the date as follows.

-

Use the included software to print

For details, refer to the Software Guide (

=

20).

-

Print using printer functions

[

] is displayed when the shutter ring is pressed halfway (

=

44).

Set [IS Mode] to [Continuous] (

=

63).

Set the flash mode to [

h] (

=

63).

Increase the ISO speed (

=

61).

Mount the camera on a tripod or take other measures to keep it still. In this case, you
should set [IS Mode] to [Off] (

=

63).

Shots are out of focus.

Press the shutter ring halfway to focus on subjects before pressing it all the way down
to shoot (

=

27).

Make sure subjects are within focusing range (

=

130).

Set [AF-assist Beam] to [On] (

=

51).

Shots are blurry.

Blurring may occur more often when Touch Shutter is used to shoot, depending on
shooting conditions. Hold the camera still when shooting.

No AF frames are displayed and the camera does not focus when the
shutter ring is pressed halfway.

To have AF frames displayed and the camera focus correctly, try composing the shot
with higher-contrast subject areas centered before you press the shutter ring halfway.
Otherwise, try pressing the shutter ring halfway repeatedly.

COP

Y

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