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Troubleshooting – Canon PIXMA iX6850 User Manual

Page 6

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Maintenance of this Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Display the Printing Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Instructions for Use (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Updating the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Obtaining the Latest Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Delete the Unnecessary Canon IJ Printer from the Printer List. . . . . . . . . . . . . . . . . . . . . . . 236

Before Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Problems with Network Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Problems with the Printer While Using with Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

The Printer Stopped Working Suddenly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Printing Speed Is Slow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Cannot Use the Printer on Replacing an Access Point or Changing Its settings. . . . . . . . . . . . . . 245

Cannot Detect a Printer on a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Cannot Detect the Printer When Setting up Network Communication. . . . . . . . . . . . . . . . . . . . . 247

Cannot Detect the Printer during Wireless LAN Setup: Check 1. . . . . . . . . . . . . . . . . . . . . . 248

Cannot Detect the Printer during Wireless LAN Setup: Check 2. . . . . . . . . . . . . . . . . . . . . . 249

Cannot Detect the Printer during Wireless LAN Setup: Check 3. . . . . . . . . . . . . . . . . . . . . . 250

Cannot Detect the Printer during Wired LAN Setup: Check 1. . . . . . . . . . . . . . . . . . . . . . . . 251

Cannot Detect the Printer during Wired LAN Setup: Check 2. . . . . . . . . . . . . . . . . . . . . . . . 252

Cannot Detect the Printer during Wired LAN Setup: Check 3. . . . . . . . . . . . . . . . . . . . . . . . 253

The Printer Cannot Be Detected in the Wireless LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

The Printer Cannot Be Detected in the Wired LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Other Problems with Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Forgot an Access Point Name, SSID, or a Network Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

The Message Is Displayed on the Computer Screen During Setup. . . . . . . . . . . . . . . . . . . . . . . 260

The Admin Password Set to the Printer Was Forgotten. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Checking Information about the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

How to Restore the Printer's Network Settings to Factory Default. . . . . . . . . . . . . . . . . . . . . . . . 264

Problems with Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Printing Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Paper Does Not Feed Properly/"No Paper" Error Occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Printing Stops Before It Is Completed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271