Canon PIXMA iX6850 - Manual (Page 266)

Printing Does Not Start
Check1 Make sure that the power plug is securely plugged in, then press the ON button
to turn the printer on.
While the POWER lamp is flashing, the printer is initializing. Wait until the POWER lamp stops flashing and
remains lit.
Note
• When printing large data such as a photo or graphics, it may take longer to start printing. While the
POWER lamp is flashing, the computer is processing data and sending it to the printer. Wait until printing
starts.
Check2 Make sure that the printer is connected to your computer properly.
When the printer is connected to your computer with a USB cable, make sure that the USB cable is securely
plugged in to the printer and the computer, then check the followings:
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult
the reseller of the relay device for details.
• There could also be a problem with the USB cable. Replace the USB cable and try printing again.
When you use the printer over LAN, make sure that the printer is connected to the network with a LAN cable or
is set up correctly.
Check3 If there are any unnecessary print jobs, delete them.
Deleting the Undesired Print Job
Check4 Does the page size setting match the size of the paper loaded in the printer?
Set the printer not to detect the width of the paper using the Canon IJ Printer Utility.
To set the printer not to detect the width of the paper, open the Canon IJ Printer Utility, select Custom Settings
in the pop-up menu, clear the Detect the paper width when printing from computer check box, and then click
Apply.
To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility .
* Select the Detect the paper width when printing from computer check box again once printing is complete,
and then click Apply.
Check5 Make sure that your printer's name is selected in the Print dialog.
The printer will not print properly if you are using a printer driver for a different printer.
Make sure that your printer's name is selected in Printer in the Print dialog.
Note
• To make the printer the one selected by default, select the printer for Default printer.
Check6 Restart your computer.
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