Brother RJ-4030 - Manual (Page 15)

14
Brother™ RuggedJet™ Two-Year Warranty
(USA Only)
Who is covered:
 This limited warranty (“warranty”) is given
only to the original end-user/retail
purchaser (referred to in this warranty as
“Original Purchaser”) of the accompanying
Product, consumables and accessories
(collectively referred to in this warranty as
“this Product”).
 If you purchased a product from someone
other than an authorized Brother reseller in
the United States or if the product was used
prior to your purchase you are not the
Original Purchaser and the product that
you purchased is not covered by this
warranty.
What is covered:
 This Product includes the machine and the
printhead, and may include Consumable
and Accessory Items. Accessory Items
may include, but are not limited to USB
cable, AC adaptor, vehicle adapter, and
magnetic card reader. Consumable Items
may include but are not limited to BMS
paper rolls, label rolls, and battery.
 Except as otherwise provided herein,
Brother warrants that the machine,
including printhead and the accompanying
Consumable and Accessory Items will be
free from defects in materials and
workmanship, when used under normal
conditions.
 Except as otherwise provided herein,
Brother warrants the machine, including
printhead, against accidental damage,
when used under normal conditions.
 This warranty applies only to Products
purchased and used in the United States.
For Products purchased in, but used
outside the United States, this warranty
covers only warranty service within the
United States.
What is the length of the Warranty Periods:
 Machine, including printhead: two years
from the original purchase date.
 Accompanying accessory Items: one year
from the original purchase date.
 Accompanying consumable Items: 90 days
from the original purchase date or the rated
life of consumable, whichever comes first.
What is NOT covered:
This warranty does not cover:
 Damage to this Product caused by
improper installation, improper or abnormal
use, misuse, unauthorized repair or
modification, damaged caused by
improper shipping or packaging, or the use
of improper media.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted warranty
repair without authorization from Brother
and/or alteration/removal of the serial
number).
What to do if you think your Product is
eligible for warranty service:
Report your issue within the applicable
warranty period to our Customer Service
Hotline at 1-800-255-0415. You will be asked
to supply Brother with a copy of your dated bill
of sale showing that this Product was
purchased within the United States.
What Brother will ask you to do:
In the U.S., after contacting Brother you will be
required to send the Product properly
packaged, freight prepaid, to Brother together
with a photocopy of your bill of sale. Brother
will provide a Return Authorization Number
(RA#) that must be written on the outside of
the carton that contains your Product and
instructions to where you should return your
Product and insurance (if you desire). You are
also responsible for loss or damage to this
Product in shipping.
What Brother will do:
If the problem reported concerning your
Product and/or accompanying Consumable
and Accessory Items is covered by this
warranty, and if you first reported the problem
within the applicable warranty period, Brother
will repair or replace the Product and/or
accompanying Consumable and Accessory
Items at no charge to you for parts or labor.
The decision as to whether to repair or replace
the Product and/or accompanying
Consumable and Accessory Items is made by
Brother in its sole discretion. Brother reserves