Brother MFC-495CW - Manual (Page 163)

Troubleshooting and Routine Maintenance
147
B
c
Make sure you have set PC Fax
Receive on the machine. (See PC Fax
Receive (Windows
®
only) on page 46.)
If faxes are in the machine’s memory
when you set up PC Fax Receive, the
LCD will ask if you want to transfer the
faxes to your PC.
d
Do one of the following:
„ To transfer all faxes to your PC,
press 1. You will be asked if you want
to also turn on backup print.
„ To exit and leave the faxes in the
memory, press 2.
e
Press Stop/Exit.
Transferring the Fax Journal report to
another fax machine
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Set your
Station ID in the Quick Setup Guide.)
a
Press Stop/Exit to interrupt the error
temporarily.
b
Press Menu.
c
Press a or b to choose Service.
Press OK.
d
Press a or b to choose
Data Transfer.
Press OK.
e
Press a or b to choose
Report Trans.
Press OK.
f
Enter the fax number to which the Fax
Journal report will be forwarded.
g
Press Black Start.
Document jam
B
Documents can jam in the ADF unit if they are
not inserted or fed properly, or if they are too
long. Follow the steps below to clear a
document jam.
Document is jammed in the top of the
ADF unit
B
a
Take out any paper from the ADF that is
not jammed.
b
Open the ADF cover.
c
Pull the jammed document out to the
left.
d
Close the ADF cover.
e
Press Stop/Exit.
IMPORTANT
To avoid future document jams close the
ADF cover properly by pressing it down in
the middle.