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Brother DS-920DW User Manual

Page 49

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46

Error Message

Description

Possible Solutions

Unable to receive complete

response from server.

The request may not be

received by the server.

This may occur due to a

network problem. You can try

again later or check with your

System Administrator.

The request was cancelled.

The request may not be

received by the server.

This may occur due to a

network problem. You can try

again later or check with your

System Administrator.

The request was not

permitted by the proxy.

The request was not permitted

by the proxy.

Check with your System

Administrator for details about

the proxy server.

A complete request could not

be sent to the remote server.

A complete request could not

be sent to the remote server.

This may occur due to a

network problem. You can try

later or check with your

System Administrator.

An error occurred while

establishing a connection

using SSL.

The network server may not

support SSL.

Check with your System

Administrator.

No response was received

during the time-out.

The scanned file could not be

uploaded to the server before

the connection timed out.

The network connection

speed may be too slow. Try

again later.

A server certificate could not

be validated.

A server certificate could not

be validated.

Check with your System

Administrator to make sure

you have permission to

access the network file server.

Invalid Document

Library/Folder.

The library name or folder

name could not be found on

the server.

Make sure the library and

folder names are correct.

Method not allowed.

You are not allowed to access

the network file server.

Check with your System

Administrator to make sure

you have permission to

access the network file server.

Unknown error.

The document failed to upload

for an undetermined reason.

This may also occur if Button

Manager V2 cannot establish

a connection with the network

server.

Check all network settings of

the Button Manager V2 to

make sure they are correct.

NOTE

If you are having trouble uploading files, make sure you can access the network file server using an

Internet browser. If the network file server is not working or there is a problem with the network

connection between your computer and the network file server, Button Manager V2 will not be able
to upload files.

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