Brother DS-920DW - Manual (Page 48)

45
Troubleshooting
The following conditions may occur while Button Manager V2 is uploading a file to a network file
server such as FTP:
Error Message Description Possible Solutions
Invalid host. The entry in the Host name
field is not correctly formatted.
Make sure the syntax is
correct and the required parts
of the path to the network file
server are provided.
User name can not be
empty.
The user name is empty. Make sure the user name has
been entered.
Incorrect user name or
password.
The user login may not be
authorized to access the
server or the incorrect
password was entered.
Make sure the user login and
password are correct. You
may also need to contact your
System Administrator to make
sure you have permission to
access the network file server.
Invalid proxy host URL. Your proxy host URL may not
be correct.
Check with your System
Administrator for the correct
proxy host URL.
Invalid port number. The port number for the
network server may not be
correct.
Check with your System
Administrator for the correct
port number for the network
server.
Unable to get proxy setting
automatically.
The proxy settings may not be
correct.
Check with your System
Administrator for the correct
proxy setting. Proxy configuration is
incorrect.
Desired directory does not
exist and unable to create it.
The subfolder may not exist. Check with your System
Administrator to see if you
have permission to create the
subfolder.
The remote service point
could not be contacted.
No response was received
from the remote server.
This may occur due to a
network problem. You can try
again later or check with your
System Administrator.
The connection was
prematurely closed.
The network connection may
be temporarily stopped.
This may occur due to a
network problem. You can try
again later or check with your
System Administrator.
Exceeded the specified size
limit.
The image file you have
uploaded to the server may be
too large and exceed limit.
Check with your System
Administrator for file size
limitations.
Unable to resolve the host
name.
The host name may be
incorrect.
Check with your System
Administrator for the correct
host name.
Unable to resolve the proxy
name.
The proxy host name may be
incorrect.
Check with your System
Administrator for the correct
proxy host name.