AT&T E5913B - Manual (Page 52)

49
Appendix
Troubleshooting
The batteries
will not hold a
charge • Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to its base when not in use.
• You may need to purchase a new battery, please refer to
the Battery section of this user’s manual.
• Your phone might be malfunctioning. Please refer to the
Limited warranty section of this user’s manual for fur-
ther instruction.
• If the cordless handset is in its base and the charge light
does not come on, refer to The charge light is off in this
Troubleshooting guide.
• If the cordless handset is in its base and the charge light
does not come on, refer to the charge light is off section
in this Troubleshooting guide.
• Reset the telephone base. Unplug the unit’s electrical
power. Wait for 15 seconds then plug it back in. Allow
up to one minute for the cordless handset and tele-
phone base to reset.
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from these types of electronic devices as possible:
wireless routers, radios, radio towers, pager towers, cell
phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and cordless phones.
I get noise, stat-
ic, or weak sig-
nal even when
I’m near the
telephone base • Other cordless phones and 802.11 wireless routers that
are used for home computer networks both use internal
radios to communicate. The radios may interfere with one
another. You can improve the performance of your cord-
less phones and your router by:
a. Positioning your new phone as far away as possible
from any other existing cordless telephone system that
is already installed in your home to avoid the two sys-
tems from interfering with each other.
b. Positioning your telephone base as far as possible from
your router, computer or any other computer devices.