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Troubleshooting – Seca 677 User Manual

Page 88

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10.TROUBLESHOOTING

Problem

Cause / Solution

No weight displayed
with a load on the scale.

The scale has no power supply.

- Check whether the scale is switched on.

0.00 does not appear
before weighing.

A load was already on the scale before it was
switched on.

- Remove the load from the scale.
- Switch the scale off and back on again.

One segment is illumi-
nated either continu-
ously or not at all.

The corresponding point has a fault.

- Inform the service department.

The display "StOP"
appears.

Maximum load has been exceeded.

- Remove the load from the scale.

The display "tEMP"
appears.

The ambient temperature of the scale is too high
or too low.

- Set up the scale in an ambient temperature

between +10 °C and +40 °C.

- Wait for around 15 minutes until the device

has adapted to the ambient temperature.

After switching on for
the first time, measure-
ment results are trans-
mitted and two beeps
are heard.

• The device was unable to send measurement

results to the wireless receiver (seca wireless
printer or PC with seca USB wireless adapter).

– Ensure that the scale is integrated in the

wireless network.

– Ensure that the receiver is switched on.

• Reception is being interfered with by HF equip-

ment (e.g. cell phones) in the vicinity.
- Keep HF equipment at least 1 meter away

from transmitters and receivers in the seca
wireless network. The actual transmission
output of HF equipment may require mini-
mum distances of more than 1 meter. For
details, go to www.seca.com.

NOTE
If this fault is not eliminated, there will be no
fresh acoustic warning when further
attempts are made to send data.

Only the "SYS" item is
visible in the rf menu.

• The wireless module is deactivated.

- Activate wireless module (see "Activating the

wireless module (SYS)" on page 82).

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