Sterling VS - Manual (Page 26)

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HOW TO ORDER REPLACEMENT PARTS
Please send the following information to your local representative; If further assistance is needed, contact the
manufacturer’s customer service department.
• Model number
• Serial Number (if any)
• Part description and Number as shown in the Replacement Parts Catalog.
In the interest of product improvement, we reserve the right to make changes without notice.
LIMITED WARRANTY
VERTICAL STEAM & HOT WATER UNIT HEATERS
The Manufacturer warrants to the original owner at the original installation site that the Vertical Steam and Hot
Water Unit Heaters (the “Product”) will be free from defects in material and workmanship for a period not to exceed
one (1) year from startup or eighteen (18) months from date of shipment from the factory, whichever occurs fi rst.
If upon examination by the Manufacturer the Product is shown to have a defect in material or workmanship during
the warranty period, the Manufacturer will repair or replace, at its option, that part of the Product which is shown to
be defective.
This limited warranty does not apply:
(a) if the Product has been subjected to misuse or neglect, has been accidentally or intentionally damaged,
has not been installed, maintained or operated in accordance with the furnished written instructions, or has
been altered or modifi ed in any way.
(b) to any expenses, including labor or material, incurred during removal or reinstallation of the defective
Product or parts thereof.
(c) to any workmanship of the installer of the Product.
This limited warranty is conditional upon:
(a) shipment, to the Manufacturer, of that part of the Product thought to be defective. Goods can only be
returned with prior written approval from the Manufacturer. All returns must be freight prepaid.
(b) determination, in the reasonable opinion of the Manufacturer, that there exists a defect in material or
workmanship.
Repair or replacement of any part under this Limited Warranty shall not extend the duration of the warranty with
respect to such repaired or replaced part beyond the stated warranty period.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED,
AND ALL SUCH OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED AND
EXCLUDED FROM THIS LIMITED WARRANTY. IN NO EVENT SHALL THE MANUFACTURER BE LIABLE
IN ANY WAY FOR ANY CONSEQUENTIAL, SPECIAL, OR INCIDENTAL DAMAGES OF ANY NATURE
WHATSOEVER, OR FOR ANY AMOUNTS IN EXCESS OF THE SELLING PRICE OF THE PRODUCT OR ANY
PARTS THEREOF FOUND TO BE DEFECTIVE. THIS LIMITED WARRANTY GIVES THE ORIGINAL OWNER
OF THE PRODUCT SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY
BY EACH JURISDICTION.