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Troubleshooting guide – Ramsey Winch REP-8000e User Manual

Page 8

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CONDITION

POSSIBLE CAUSE

CORRECTION

(1) Defective solenoid or stuck solenoid (1) Jar solenoid to free contacts. Check by applying 12

volts to coil terminal (it should make an audible click when
energized)

(2) Defective remote control switch

(2) Disengage winch clutch, remove remote control switch
plug from the socket and jump pins at 8 and 4 o’clock.
Motor should run. Jump pins at 8 and 10 o’clock. Motor
should run.

MOTOR RUNS EXTREMELY HOT (1) Long period of operation

(1) Cooling-off periods are essential to prevent
overheating.

(1) Insufficient battery

(1) Check battery terminal voltage under load. If 10 volts or
less, replace or parallel another battery to it.

(2) Bad connection

(2) Check battery cables for corrosion; clean and grease.

(3) Insufficient charging system

(3) Replace with larger capacity charging system.

MOTOR RUNS, BUT DRUM DOES
NOT TURN

(1) Clutch not engaged

(1) If clutch engaged but symptom still exists, it will be
necessary to disassemble winch to determine cause and
repair.

(1) Defective solenoid or stuck solenoid (1) Jar solenoid to free contacts. Check solenoid by

applying 12 volts to coil terminal (it should make an
audible click when energized).

(2) Defective remote control switch

(2) Disengage winch clutch, remove remote control switch
plug from the socket and jump pins at 8 and 4 o’clock.
Motor should run. Jump pins at 8 and 10 o’clock. Motor
should run.

(3) Defective motor

(3) If solenoids operate, check for voltage at armature
post; replace motor.

(4) Loose connections

(4) Tighten connections on bottom side of hood and on
motor.

MOTOR WATER DAMAGED

(1) Submerged in water or water from
high pressure car wash

(1) Allow to drain and dry thoroughly, then run motor
without load in short bursts to dry windings.

(1) Clutch not disengaged

(1) Check clutch operation according to nameplate. Make
sure clutch shifter knob is fully at “OUT” position.

(2) Winch not mounted squarely
causing end bearing to bind drum

(2) Check mounting to see that installation instructions on
page 4 have been followed.

(3) Some or all of the (6) 414861 flat
head capscrews attaching the 479007
ring gear retainer are too tight

(3) Remove the gear housing cover, 413018, and all gears
from inside the gear housing. Disengage the clutch and
check to see that the ring gear will rotate by hand. If it will
not, using a hex (allen) wrench, slightly loosen all the
capscrews and then snugly re-tighten them in criss-cross
pattern, but do not over-tighten. The ring gear must rotate
by hand. Re-assemble winch.

MOTOR RUNS IN ONLY ONE
DIRECTION

MOTOR RUNS, BUT WITH
INSUFFICIENT POWER, OR WITH
LOW LINE SPEED

MOTOR WILL NOT OPERATE

CABLE DRUM WILL NOT
FREESPOOL OR IS DIFFICULT TO
FREESPOOL

Troubleshooting Guide

8