Troubleshooting guide – Ramsey Winch QM-9000 for H2 User Manual
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CONDITION
POSSIBLE CAUSE
CORRECTION
Defective solenoid or stuck solenoid
Jar each solenoid to free contacts. Check each solenoid by applying 12 volts to coil-terminal
(it should make an audible click when energized).
Defective remote control switch
Disengage winch clutch, remove remote control switch from the socket and jump pins at 8
and 4 o'clock. Motor should run. Jump pins at 8 and 10 o'clock. Motor should run.
Long period of operation
Cooling-off periods are essential to prevent overheating.
Insufficient Battery
Check battery terminal voltage under load. If 10 volts or less, replace or parallel another
battery to it.
Bad connection
Check battery cable for corrosion; clean and grease.
Insufficient charging system
Replace with larger capacity charging system.
MOTOR RUNS, BUT DRUM DOES
NOT TURN
Clutch not engaged
If clutch engaged but symptoms still exist, it will be necessary to disassemble winch to
determine cause and repair.
Defective solenoid or stuck solenoid
Jar each solenoid to free contacts. Check each solenoid by applying 12 volts to coil-terminal
(it should make an audible click when energized).
Defective remote control switch
Disengage winch clutch, remove remote control switch from the socket and jump pins at 8
and 4 o'clock. Motor should run. Jump pins at 8 and 10 o'clock. Motor should run.
Defective motor.
If solenoids operate, check for voltage at armature post; replace motor.
Loose connections
Check connections for quick connect battery lead to battery and quick connect motor lead to
winch.
MOTOR WATER DAMAGED
Submerged in water or water from
high pressure car wash.
Allow to drain and dry thoroughly, then run motor without load in short bursts to dry
windings.
MOTOR RUNS IN ONLY ONE
DIRECTION
MOTOR RUNS, BUT WITH
INSUFFICIENT POWER OR WITH
LOW LINE SPEED
MOTOR RUNS EXTREMELY HOT
MOTOR WILL NOT OPERATE
Troubleshooting Guide