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Troubleshooting guide – Ramsey Winch QM-9000 for H2 User Manual

Page 7

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7

CONDITION

POSSIBLE CAUSE

CORRECTION

Defective solenoid or stuck solenoid

Jar each solenoid to free contacts. Check each solenoid by applying 12 volts to coil-terminal
(it should make an audible click when energized).

Defective remote control switch

Disengage winch clutch, remove remote control switch from the socket and jump pins at 8
and 4 o'clock. Motor should run. Jump pins at 8 and 10 o'clock. Motor should run.

Long period of operation

Cooling-off periods are essential to prevent overheating.

Insufficient Battery

Check battery terminal voltage under load. If 10 volts or less, replace or parallel another
battery to it.

Bad connection

Check battery cable for corrosion; clean and grease.

Insufficient charging system

Replace with larger capacity charging system.

MOTOR RUNS, BUT DRUM DOES
NOT TURN

Clutch not engaged

If clutch engaged but symptoms still exist, it will be necessary to disassemble winch to
determine cause and repair.

Defective solenoid or stuck solenoid

Jar each solenoid to free contacts. Check each solenoid by applying 12 volts to coil-terminal
(it should make an audible click when energized).

Defective remote control switch

Disengage winch clutch, remove remote control switch from the socket and jump pins at 8
and 4 o'clock. Motor should run. Jump pins at 8 and 10 o'clock. Motor should run.

Defective motor.

If solenoids operate, check for voltage at armature post; replace motor.

Loose connections

Check connections for quick connect battery lead to battery and quick connect motor lead to
winch.

MOTOR WATER DAMAGED

Submerged in water or water from
high pressure car wash.

Allow to drain and dry thoroughly, then run motor without load in short bursts to dry
windings.

MOTOR RUNS IN ONLY ONE
DIRECTION

MOTOR RUNS, BUT WITH
INSUFFICIENT POWER OR WITH
LOW LINE SPEED

MOTOR RUNS EXTREMELY HOT

MOTOR WILL NOT OPERATE

Troubleshooting Guide