Ramsey Winch QM-9000 for H2 - Manual (Page 12)

Warranty Information
Ramsey Winches are designed and built to exacting specifications. Care and skill go into every
winch we make. If the need should arise, the warranty procedure is outlined on the back of your
self-addressed postage paid warranty card. Please read and fill out the enclosed warranty card and
send it to Ramsey Winch Company. If you have any problems with your winch, please follow
instructions for prompt service on all warranty claims.
Ramsey Winch offers a limited lifetime warranty for each new
Ramsey consumer/RV winch against manufacturing defects in work-
manship and materials on all mechanical components.
Warranty registration cards for each winch must be submitted at the
time of purchase or within 30 days. Warranty will only be valid for
the original purchaser of the winch and installed on the vehicle with
which it was originally registered.
New cable assemblies are warranted against defects in workman-
ship and materials. No warranty applies after initial use.
All Ramsey mounting kits and other accessories carry a 1-year lim-
ited warranty against defects in materials and workmanship.
This warranty is void if winch is used in commercial/industrial appli-
cations other than front mount self recovery.
Electrical components consisting of motors, solenoids, wiring, wire
connectors, and associated parts carry a 1-year limited warranty.
Battery isolators carry a 90-day limited warranty.
The obligation under this warranty, statutory or otherwise, is limited
to the replacement or repair at the manufacturer’s factory, or at a
point designated by the manufacturer, of such part as shall appear
to the manufacturer, upon inspection of such part, to have been
defective in material or workmanship. This warranty does not obli-
gate Ramsey Winch Company to bear the cost of labor or trans-
portation charges in connection with the replacement or repair of
defective parts, nor shall it apply to a product upon which repairs or
alterations have been made, unless authorized by the manufacturer,
or for equipment misused, neglected, or improperly installed.
Important Notice: To the fullest extent permitted by applicable
law, the following are hereby excluded and disclaimed: 1. All
warranties of fitness for a particular purpose. 2. All war-
ranties of merchantability; 3. All claims of consequential or
incidental damages. There are no warranties that extend
beyond the description that appears on the face hereof.
Some states do not allow the above exclusions or disclaimers
in consumer transactions and as such this disclaimer/exclu-
sion may not apply to your particular case.
To the extent such warranties of fitness for a particular pur-
pose or merchantability are deemed to apply to this product,
they exist for only so long as the express limited warranty
elsewhere set forth in existence.
Ramsey Winch Company makes no warranty in respect to acces-
sories, same being subject to the warranties of their respective man-
ufacturers.
Ramsey Winch Company, whose policy is one of continuous prod-
uct improvement, reserves the right to improve any product through
changes in design or materials as it may deem desirable without
being obligated to incorporate such changes in products of previous
manufacture.
If field service at the request of the buyer is rendered and the fault is
found not to be with Ramsey Winch Company’s product, the buyer
shall pay the time and expense cost of the field representative. Bills
for service, labor, or other expenses which have been incurred by
the buyer without express approval or authorization by Ramsey
Winch Company will not be accepted.
This warranty gives you specific legal rights and you may also have
other legal rights which vary from state to state.
Limited Lifetime Warranty
Ramsey Winch Company
P.O. Box 581510 - Tulsa, OK 74158-1510 USA
Phone: (918) 438-2760 - Fax: (918) 438-6688 - http://www.ramsey.com
OM-914147-0607-F