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Troubleshooting guide, Symptom cause (and remedy) – Audiovox FPE1508DV User Manual

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TROUBLESHOOTING GUIDE

SYMPTOM

CAUSE (AND REMEDY)

• The region number of the disc does not match the region number of this

unit.

The picture is not

clear.

No picture.

• Make sure that you select DVD mode.

• The system is in pause mode. Press the

PLAY button to return to normal

PLAY mode.

• Fast-forward or fast-reverse is performed. Press the

PLAY button to return

to normal play mode.

• Make sure the AUDIO / VIDEO output and AV IN input connections are

correct.

• The DTS DVD disc cannot be decoded to have speaker output.

• The unit is too hot. Shut off the unit for 30 minutes to cool it down.

The remote does not

function.

• Check that the AC power adapter is connected.

• The unit is not turned on.

No power.

DVD
No sound or only a

very low-level sound

is heard.

• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with

alcohol.

• Clean the disc.

The disc does not

play.

Severe hum or noise

is heard.

• Remove any obstacles between the remote and the unit.

• Use the remote near the unit.

• Point the remote at the remote sensor on the unit.

• Replace the batteries in the remote with new ones.

• Clean the disc.

• The disc is scratched.

• There is no disc inside (“No Disc” appears on the screen).

• Insert the disc correctly with the playback side facing down.

• Clean the disc.

• A non-valid disc has been inserted. The unit and disc region number are

incompatible.

• Condensation may have formed inside the unit due to a sudden change in

temperature. Wait about an hour for it to clear and try again.

• Check the location of the antenna and adjust it if necessary.

• Make sure the antenna cable is firmly connected.

• Make sure all input cables are firmly connected.

TV

Bad Picture (snow,

m u l t i p l e i m a g e s ,

distortion, blurry)

• Check the PICTURE MENU within the TV SETUP MENU.

• Check to make sure the program you are watching is broadcast in color and

not black & white.

B l a c k a n d w h i t e

picture.

• Make sure the unit is plugged in and turned on.

• Make sure that TV mode is selected.

• Try a new channel to check for possible station trouble.

• Make sure the antenna is connected properly.

• Increase the volume.

• Make sure the antenna or audio video source device is working properly.

• Make sure all cables are firmly connected.

• Check for local interference.

No picture or sound.

• Make sure there are no unshielded electrical devices nearby that are causing

interference.

• Turn the unit off for 30 minutes, then try it again.

Colored patches of

picture.

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1/10/2008 10:15:25 AM