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Call transfer with precedence – Avaya 1140E IP User Manual

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Multi-Level Precedence and Preemption

368

Figure 85: Incoming precedence call with subject

Incoming redirected precedence call display

The first line of the IP Deskphone always displays the caller's information
(From) with the ringing phone icon.

The second line displays the precedence level.

The third line displays the original person who was being called (original
callee). If the incoming call has a subject, the third line displays the
subject alternating with the original person who was being called. The
display cycles between the two every six seconds.

Call transfer with precedence

Direct transfer and transfer to voicemail

For a direct transfer or transfer to voicemail, the precedence level of the
transferred call is re-used and the precedence selection screen is not
shown.