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Staub Electronics WPS-750-BUL-AH WIREPATH - SURVEILLANCE 750-SERIES BULLET ANALOG OUTDOOR CAMERA WITH IR AND HEATER (650TVL) User Manual

Page 27

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WPS-750-BUL-AH Installation Manual

© 2013 Wirepath Surveillance

The 3D-DNR function cannot be set to ON

• Check if AGC is set to OFF. When AGC is OFF, 3D-DNR cannot be

activated.

The color of the picture is not correct

• Check White Balance and Color (Red / Blue) settings.

• Reset the camera to factory default settings.

Screen flickers continuously

• Check the camera location to make sure it is not pointing

directly towards the sun or bright light source.

• Check if the flickerless control is set correctly; proper settings should

reflect required refresh rates.

• Reset the camera to factory default settings.

RS-485 communication failure

• Check whether the RS-485 polarity is connected correctly to

the RS-485 port.

• Check the Camera ID setting and make sure there is not

more than one device with the same ID on the RS485 network.

• Check that the Protocol and Baud Rate for all devices are set

to the same configuration.

Warning: Conflicting settings of the Protocol and Baud Rate among devices connected

to the RS485 network could result in abnormal operation of the camera. Ensure that the
Protocol and Baud Rate for all devises are set to the same configuration.

OSD Menu appears randomly without prompt from user
• Check the Pigtail - Verify that the pigtail is not pinched.
• Secure RS485 Wiring - Verify that the RS485 wires are not touching or

shorting on a metal box.

Condensation Appears on Camera Lens Cover
• Check the color of the beads in the Silica pack under the lens cover.
• If the blue crystals have turned pink indicating that the pack has

absorbed moisture, replace the pack with the spare provided with
the camera.

Camera Power Cycles Intermittently
• Check voltage at camera for proper voltage level.
• Connect camera locally with a different power supply to test.