Chapter 6 - troubleshooting – LevelOne FBR-1461 User Manual
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Chapter 6 - Troubleshooting
If your ADSL Router is not functioning properly, you can refer first to this chapter for simple
troubleshooting before contacting your service provider support. This can save you time and
effort but if symptoms persist, consult your service provider.
Problems starting up the router
Problem
Corrective Action
None of the LEDs
are on when you
turn on the router.
Check the connection between the adapter and the router. If the
error persists, you may have a hardware problem. In this case
you should contact technical support.
Problems with Easy Sign On
Problem
Corrective Action
Easy Sign On
process is
interrupted and
cannot resume.
You can enter the web user interface by typing the IP address of
the FBR-1461 into your web browser (192.168.0.1). Once logged
in, you can use the Quick Start wizard.
Otherwise, press and hold the reset button on the back of the unit
to reset the FBR-1461 to factory default settings. In this case, you
will need to close and reopen your web browser to reinitialize
Easy Sign On.
Problems with the WAN Interface
Problem
Corrective Action
Initialization of the
PVC connection
(“linesync”) failed.
Ensure that the telephone cable is connected properly from the
ADSL port to the wall jack. The ADSL LED on the front panel of
the router should be on. Check that your VPI, VCI, encapsulation
type and type of multiplexing settings are the same as those
provided by your ISP. Reboot the router. If you still have
problems, you may need to verify these settings with your ISP.