Troubleshooting – JuiceGoose NXRT Series User Manual
Page 29

NXRT‐1000, NXRT‐1500, NXRT‐2000, NXRT‐3000 USER’S MANUALUNINTERRUPTIBLE POWER SUPPLY (UPS)
TROUBLESHOOTING
Issue
Audible
Alarm
Alarm Description
What You Should Do
The “Input”
letters in the
second row
of the LCD
are flashing
Two Beeps
per second
at startup
for 8 total
seconds
The Input Voltage or frequency
may be beyond the normal
acceptable range.
Verify that utility voltage and
frequency is within acceptable
range. If so, contact support.
The “Input”
letters in the
second row
of the LCD
are flashing
One beep
per 2
minutes
Possible mis‐wiring AC line and
neutral line
Check wiring of input to UPS
(reversed wiring, etc) Rewire, if
necessary
Battery
Indicator
Flashing
One beep
per second
Batteries are undercharged,
disconnected or need to be
replaced.
Check UPS batteries. If necessary
reconnect batteries, wait 12 hours
to charge or replace defective
batteries
Utility
Normal‐ UPS
has no AC
input
N/A
Possibility that circuit breaker
on UPS has tripped
Reset circuit breaker
Insufficient
battery run‐
time
Once every
4 seconds
in DC mode
“On batt” displayed on LCD
1. If batteries are undercharged let
UPS charge batteries at least 12
hours
2. After charging, if runtime is still
insufficient, replace with new
batteries
3. Reduce output load to lengthen
runtime
UPS will not
start after
pressing the
“On/Off”
button
N/A
1. Insufficient time for button
depression
2. UPS has no battery connected
3. Battery voltage is too low to
power the load
4. Fault has occurred inside the
UPS
1. Depress the “On/Off” button for
at least three seconds
2. Make sure the batteries are
connected and the connector on
the battery cartridge is “mated”
correctly
3. Plug the UPS in, remove all loads,
and allow to charge for 12 hours
4. Contact dealer for service details
Major fault
detection by
the UPS
Constant
beep
Type of fault and fault code
displayed on LCD.
Review abnormal process
information table listed below in
this manual and take appropriate
action, If problem does not resolve
contact supplier for service and
provide error code(s)
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