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Warranty, general terms & conditions – Finish Thompson S6 User Manual

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Warranty, General Terms & Conditions

1. The following terms and condition apply to the sale of machinery, components and related services and products, of Finish
Thompson, Inc. (hereinafter “the products”)

2. Finish Thompson, Inc. (the manufacturer) warrants only that:

a.) its products are free of defects in material, design and workmanship at the time of original purchase;

b.) its products will function in accordance with Finish Thompson, Inc. operation manuals; Finish Thompson, Inc.

does not guarantee that the product will meet the precise needs of the Customer, except for those purposes set out in

any invitation to render documents or other documents specifically made available to Finish Thompson, Inc. before

entering into this agreement;

c.) high quality materials are used in the construction of the pumps and that machining and assembly are carried out to

the highest standards. Except as expressly stated above, Finish Thompson, Inc. makes no warranties, express or

implied, concerning the products, including all warranties of fitness for a particular purpose.

This warranty shall not be applicable in circumstances other than defects in material, design, and workmanship. In particular

warranty shall not cover the following:

d.) Periodic checks, maintenance, repair and replacement of parts due to normal wear and tear;

e.) Damage to the product resulting from:

i. Tampering with, abuse or misuse, including but not limited to failure to use the product for its normal purposes

as stated at the time of purchase or in accordance with Finish Thompson, Inc. instructions for use and

maintenance of the product, or the installation or improper ventilation or use of the product in a manner

inconsistent with the technical or safety standard in force;

ii. Repairs performed by non-authorized service workshop, or opening of the unit by non-authorized personnel, or

use of non genuine Finish Thompson, Inc. parts;

iii. Accidents, force majeure or any cause beyond the control of Finish Thompson, Inc., including but not limited to

lightning, water, fire, earthquake, and public disturbances, etc.;

3. The warranty shall cover the replacement or repair of any part, which is documented to be faulty due to construction or

assembling, with new or repaired parts free of charge delivered by Finish Thompson, Inc. Parts subjected to normal wear and
tear shall not be covered by the warranty. Finish Thompson, Inc. shall decide as to whether the defective or faulty part shall be
replaced or repaired. Transportation charges are prepaid to Finish Thompson.

4. The warranty of the products shall be valid for a period of 12 months from the date of delivery, under the condition that notice of

the alleged defect to the products or parts thereof be given to Finish Thompson, Inc. within the term of 8 days from the discovery.

5. Repair or replacement under the terms of this warranty shall not give a right to an extension to, or a new commencement of, the

period of warranty. Repair or replacement under the terms of this warranty may be fulfilled with functionally equivalent
reconditioned units. Finish Thompson, Inc. qualified personnel shall be solely entitled to carry out repair or replacement of faulty
parts after careful examination of the motor. Faulty parts or components when replaced by Finish Thompson, Inc. will become the
property of Finish Thompson, Inc. If this warranty does not apply, the purchaser shall bear all cost for labor, material and
transportation.

6. Finish Thompson, Inc. will not be liable on any claim, whether in contact, tort, or otherwise, for any indirect, special, incidental, or

consequential damages, caused to the customer or to third parties, including loss of profits, process down time, transportation
costs, costs associated with replacement or substitution products, labor costs, installation or removal costs. In any and all events,
manufacturer’s liability shall not exceed the purchase price of the product and/or accessories.

7. Return Policy. Should you have any problems with this product, please contact the distributor in your area. The distributor will

determine if a return to the factory is necessary and will contact the factory for a Return Authorization Number. Otherwise,
contact our Technical Service Hotline (1-800-888-3743) or email [email protected] if you have any questions
regarding product operation or repair.

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