Operation by telephone – PSA PIN388D/PIN388L User Manual User Manual

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PINKERTON User Manual

Operation by Telephone

Your PINKERTON alarm panel may have been set up to allow you to
telephone the system to determine if it is ON or OFF. You can also turn the
system ON or OFF remotely by telephone. The call can be made from any
telephone capable of tone dialling, including DTMF-capable mobile
telephones. To operate your system by a telephone call, follow the steps
below:

1. Ring the number that your PINKERTON alarm is connected to. In most

cases that will be your home telephone number.

2. After 15 rings, or the programmed number of rings, the alarm system will

answer the phone. If the alarm system is OFF only one beep will be
heard.

If the call is cut off before 15 rings (either because the telephone network
will not allow 15 rings or an answering machine is connected and keeps
intercepting the call), immediately hang up and call the system back. It
remembers the number of rings for 45 seconds after a call attempt has
been terminated. It will continue to count rings through repeated attempts
until either 15 rings have occurred or more than 45 seconds has elapsed
without a ring. (If you only want to check the ON/OFF status of the alarm
system, without making any change, simply hang up after you hear the
beep or beeps.)

3. If you want to turn the alarm system ON, enter your 4 digit user code

followed by the

key on your telephone keypad. If you make a mistake

then press the

key and try again.

4. If you want to turn the alarm system OFF, enter the

key followed by

your 4 digit user code followed by the

key on your telephone keypad.

If you make a mistake then press the

key and try again.

5. The

key may now be used to hang-up the alarm system.

NOTE: If the alarm system needs to ring the monitoring station as a result of
turning ON or OFF the panel then you should hang-up immediately to allow the
call to proceed.