Troubleshooting – INSTEON In-LineLinc Relay (2475S2) Manual User Manual
Page 12
Page 12 of 14 Rev: 1/21/2014 7:57 AM
Maximum Amps
15 amps
Standby power consumption
0.68 watts
Certifications
Safety tested for use in USA and Canada (UL-507, CSA
C22.22 #14-05)
X10 Features
X10 Primary Addresses
1
X10 Scene Addresses
1
X10 Status Response
Supported
X10 Resume Dim
Supported by setting local on-level to zero
X10 Powerline Frequency
120 KHz
X10 Minimum Transmit Level
3.2 Vpp into 5 Ohms
X10 Minimum Receive Level
20mV into 5 Ohms
X10 Messages Repeated
No
Troubleshooting
Problem
Possible Cause
Solution
In-LineLinc’s status LED
is not turning on and In-
LincLinc won’t control the
load.
In-LineLinc is not getting
power.
Make sure the circuit breaker is turned on.
Check junction box wires to ensure all
connections are tight and no bare wires are
exposed.
The switch I'm replacing
only has two wires.
In-LineLinc needs a Neutral
wire in order to operate.
Look in the rear of the junction box for a group
of white wires all tied together with a wire nut.
Those are the Neutral wires. Connect the
Neutral In-LineLinc wire there.
In-LineLinc is not
receiving signals from
INSTEON or X10
controllers.
In-LineLinc and the controller
are on opposite powerline
phases.
Make sure two Access Points (#2443) or other
are properly
installed to detect the two powerline phases.
The controller is plugged into
a power strip.
Powerline signals can't travel through power
filters. Plugging the Controller directly into a
wall outlet works best.
Other modules are loading
down the signal.
Move the other modules or the controller to
another outlet.
In-LineLinc is not linking
to or working with an
INSTEON controller or
device.
The INSTEON signal may be
too weak.
Add new INSTEON devices or move around
existing INSTEON devices. All INSTEON
devices act as INSTEON network repeaters.
Make sure you are not experiencing
interference with older X10 BoosterLinc
technology. Upgrade to INSTEON-compatible
In-LineLinc doesn't
always respond to an
The INSTEON controller may
have been reset without first
Relink In-LineLinc to the INSTEON controller.
S
In-LineLinc Relay as an INSTEON