Hydrotech PURA Ultimate 19-GU-PURA Operation Manual - Manual (Page 22)

22
TROUBLESHOOTING GUIdE cONT’d
Symptom Possible cause Solution
Restricted flow of hot
water.
1. Partially closed water supply valve to
the unit.
2. Hot Tank outlet hole is scaled over.
3. Tubing is creased or has a “kink” in it.
4. Exhausted filter(s).
1. Open water supply valve.
2. Remove outlet tube from hot tank to faucet.
Add descaler to hot tank.
3. Inspect and replace tubing if necessary.
4. Replace filter(s).
Hot water is coming out
of the faucet vent hole.
1. Improper tubing attachment from the
tank to faucet, or vice versa.
2. Hot tank scaling.
1. Ensure tubing is connected properly from tank
outlets to correct faucet attachments.
2. Inspect and de-scale or replace hot tank.
Dispense Buttons stick. 1. Dirt or foreign material is filling the
gap around the push-buttons.
1. Inspect the push-buttons and clean
surrounding area. Inspect faucet assembly
inside the unit and clean if necessary.
Small amount of water
periodically dispenses
from faucet
automatically.
1. Faucet not sealing closed properly. 1. Take apart faucet assembly and inspect.
Clean and reassemble.
Hot water flowing but
not hot.
1. The red power switch is OFF.
2. Loose or improperly connected wire
to the heating element on the hot
tank.
3. Thermostat or Overload open on Hot
Tank.
1. Turn the red power switch ON.
2. Inspect wire leads going to the hot tank;
ensure proper connections to the heating
elements.
3. Turn power OFF, check OHMs resistance
across terminals on the Thermostat and
Overload separately. Good components will
indicate a closed circuit or zero OHMs on the
meter.