GxT Ferret 31 Scan Tool - Manual (Page 15)

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Technical Support
Any questions or inquiries about service can be answered by contacting
us at: Ferret Instruments, Inc.
1310 Higgins Drive
Cheboygan, MI 49721
(231) 627-5664, Fax (231) 627-2727
Toll Free (800) 627-5655
FERRET BRAND LIMITED PRODUCT WARRANTY
FERRET INSTRUMENTS, INC. of Cheboygan Michigan, warrants to the original pur-
chaser that any products manufactured or supplied by Ferret Instruments, Inc. are free
from defects in materials and workmanship for a period of three years from date of
purchase. Our sole obligation for a product within the above warranties will be to repair
or replace, at our option, any defective parts and return the product to the sender within
the U.S.A., shipping prepaid, if it is sent to our Repair Department shipping prepaid and
accompanied by proof of purchase. The above warranty is extended for the flashtubes
in timing lights which are within five years of the date of manufacture.
EXTENDED SERVICE POLICY
A Ferret Instruments product less than five years old according to the date of manufacture,
and which is returned with transportation charges prepaid to: Ferret Instruments, Inc.,
Repair Department, 1310 Higgins Drive, Cheboygan, MI 49721, will be repaired or
replaced, at factory option, for a service charge not to exceed 40% of the latest factory
suggested user price; plus return transportation charges and insurance. If the product
has been discontinued, the nearest equivalent product may be substituted.
This Warranty and Extended Service Policy do not apply to products which have been
altered outside the factory; or repaired by anyone other than the factory or its authorized
service centers; or which have been damaged from accidents, negligence, or abuse; or
have been used differently than described in the printed instructions. Please note that
wear and tear on leads and replacement of consumable (paper, oxygen sensors, Nox
Sensors, etc.) items, is not covered by warranty.
Ferret Instruments, Inc.'s sole liability and buyer's exclusive remedy is limited to repair or
replacement of the product as stated in the Limited Product Warranty and the Extended
Service Policy. THERE ARE NO OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE AND FERRET INSTRUMENTS, INC. SHALL NOT BE LIABLE FOR INCI-
DENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE SALE OR USE OF
THE PRODUCT.
Some states do not allow limitations on the length of implied warranties nor exclusion or
limitations of incidental or consequential damages, so that the above limitations and/or
exclusion may not apply to you. This warranty gives you specific legal rights and you
may also have other rights which may vary from state to state.
Warranty