EXP Computer Bluetooth: iPAQ H3870 - Manual (Page 12)

5.2 P ROBLEMS WITH A SSIGNED VCOMM P ORTS
In order for ActiveSync to work properly, the BTW assigned VCOMM port for the Bluetooth
Serial Port service must match the serial port that was configured in ActiveSync. There are
cases, however, where third party software may have assigned the VCOMM ports that BTW
would normally reserve for itself. In this case, BTW will assign VCOMM ports with a much
higher number (COM15, COM16, COM17, etc.). The problem is that ActiveSync only supports
VCOMM ports up to COM9. In this case, you may have to de-install BTW, remove the offending
software, and re-install BTW in order to make a range of VCOMM ports available to BTW that
are also available to ActiveSync. To view all of the VCOMM ports assigned to BTW, open the
Device Manager on your system. Under Windows 2000, click on: Ports (COM & LPT). You
should see a display similar to the one shown below.
NOTE: The details of how to run the device manager vary from one version of Microsoft
Windows to another.
6. Further Information
For additional technical information or troubleshooting advice, see the following WIDCOMM
documents:
• BTW Installation and Uninstallation Instructions. These are supplied with your BTW