Neff K8111X0 - Manual (Page 31)

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31
Customer service
Your local customer service can be
found in the telephone directory or in the
customer-service index. Please provide
customer service with the appliance
product number (E-Nr.) and production
number (FD).
These specifications can be found on the
rating plate. Fig. -
To prevent unnecessary call-outs, please
assist customer service by quoting the
product and production numbers. This
will save you additional costs.
Repair order and advice
on faults
Contact information for all countries can
be found on the enclosed customer
service list.
Fault Possible cause Remedial action
Appliance is not cool-
ing, temperature dis-
play and light are lit.
Showroom mode is
switched on.
Hold down temperature selection
button fig. 2/3 for 10 seconds until
an acknowledgement signal sounds.
After a short time check whether
your appliance is cooling.
The light does not
function.
The LED light is
defective.
See chapter “Light (LED)” section.
Appliance was open
too long.
Light is switched off
after approx. 10 min.
When the appliance is closed and
opened, the light is on again.
Temperature display
refrigerator compart-
ment is flashing.
Fig. 2/4
Appliance opened
frequently.
Do not open the appliance
unnecessarily.
Too much food was
placed in the compart-
ment.
Before placing food in the freezer,
press the “super” button.
The ventilation open-
ings have been cov-
ered.
Remove obstacles.
GB 0844 892 8989 Calls from a BT
landline will be
charged at up
to 3 pence per
minute. A call
set-up fee of up
to 6 pence may
apply.
IE 01450 2655