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Eliminating minor faults yourself – Neff K8111X0 User Manual

Page 30

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Eliminating minor faults yourself

Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following

information.
Customer service will charge you for advice – even if the appliance is still under

guarantee!

Fault

Possible cause

Remedial action

Temperature differs

greatly from the set

value.

In some cases it is adequate

toswitch off the appliance

for 5 minutes.
If the temperature is too high wait

a few hours and check whether the

temperature has approached the set

value.
If the temperature is too low check

the temperature again the next day.

Floor of the refrigera-

tor compartment is

wet.

The condensation

channels or drainage

hole are blocked.

Clean the condensation channels

and the drainage hole. See chapter

Cleaning the appliance. Fig.

*

The temperature in the

refrigerator compart-

ment is too cold.

Temperature has been

set too low.

Increase the temperature.

The refrigerating unit

is switching on more

frequently and for

longer.

Appliance opened fre-

quently.

Do not open the appliance

unnecessarily.

The ventilation open-

ings have been cov-

ered.

Remove obstacles.

Appliance has no

refrigeration capacity.
The light does not

work.
The display does not

illuminate.

Appliance has been

switched off.

Press the On/Off button.

Power failure.

Check whether the power is on.

The fuse has been

switched off.

Check the fuse.

The mains plug has

not been inserted

properly.

Check whether the mains plug is

secure.