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Agilent Technologies’ Test and Measurement Support, Services, and Assistance

Agilent Technologies aims to maximize the value you receive, while minimizing your risk and problems.
We strive to ensure that you get the test and measurement capabilities you paid for and obtain the sup-
port you need. Our extensive support resources and services can help you choose the right Agilent
products for your applications and apply them successfully. Every instrument and system we sell has a
global warranty. Support is available for at least five years beyond the production life of the product.
Two concepts underlie Agilent's overall support policy: "Our Promise" and "Your Advantage."

Our Promise

Our Promise means your Agilent test and measurement equipment will meet its advertised perform-
ance and functionality. When you are choosing new equipment, we will help you with product informa-
tion, including realistic performance specifications and practical recommendations from experienced
test engineers. When you use Agilent equipment, we can verify that it works properly, help with prod-
uct operation, and provide basic measurement assistance for the use of specified capabilities, at no
extra cost upon request. Many self-help tools are available.

Your Advantage

Your Advantage means that Agilent offers a wide range of additional expert test and measurement serv-
ices, which you can purchase according to your unique technical and business needs. Solve problems
efficiently and gain a competitive edge by contracting with us for calibration, extra-cost upgrades, out-
of-warranty repairs, and on-site education and training, as well as design, system integration, project
management, and other professional engineering services. Experienced Agilent engineers and techni-
cians worldwide can help you maximize your productivity, optimize the return on investment of your
Agilent instruments and systems, and obtain dependable measurement accuracy for the life of those
products.
By internet, phone, or fax, get assistance with all your test & measurement needs

By internet, phone, or fax, get assistance with
all your test & measurement needs

Phone or Fax

United States:
(tel) 800 829 4444

Canada:
(tel) 877 894 4414
(fax) 905 282 6495

China:
(tel) 800 810 0189
(fax) 800 820 2816

Europe:
(tel) (31 20) 547 2323
(fax) (31 20) 547 2390

Japan:
(tel) (81) 426 56 7832
(fax) (81) 426 56 7840

Korea:
(tel) (82 2) 2004 5004
(fax) (82 2) 2004 5115

Latin America:
(tel) (305) 269 7500
(fax) (305) 269 7599

Taiwan:
(tel) 0800 047 866
(fax) 0800 286 331

Other Asia Pacific Countries:
(tel) (65) 6375 8100
(fax) (65) 6836 0252
Email: [email protected]

Online Assistance:

ww.agilent.com/find/assist

Product specifications and descriptions in this
document subject to change without notice.

© Agilent Technologies, Inc. 2004
Printed in USA,

March 5, 2004

5988-3361EN

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Get the latest information on the products and applications you select.

Agilent T&M Software and Connectivity
Agilent's Test and Measurement software and connectivity products, solutions and
developer network allows you to take time out of connecting your instruments to your
computer with tools based on PC standards, so you can focus on your tasks, not on your
connections. Visit www.agilent.com/find/connectivity for more information.

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