Atec Agilent-J281A User Manual
Page 5
Agilent Technologies’ Test and Measurement
Support, Services, and Assistance
Agilent Technologies aims to maximize the value
you receive, while minimizing your risk and prob-
lems. We strive to ensure that you get the test
and measurement capabilities you paid for and
obtain the support you need. Our extensive sup-
port resources and services can help you choose
the right Agilent products for your applications
and apply them successfully. Every instrument
and system we sell has a global warranty.
Support is available for at least five years beyond
the production life of the product. Two concepts
underlie Agilent’s overall support policy: “Our
Promise” and “Your Advantage.”
Our Promise
Our Promise means your Agilent test and meas-
urement equipment will meet its advertised per-
formance and functionality. When you are choos-
ing new equipment, we will help you with prod-
uct information, including realistic performance
specifications and practical recommendations
from experienced test engineers. When you
use Agilent equipment, we can verify that it
works properly, help with product operation, and
provide basic measurement assistance for the
use of specified capabilities, at no extra cost
upon request. Many self-help tools are available.
Your Advantage
Your Advantage means that Agilent offers
a wide range of additional expert test and
measurement services, which you can purchase
according to your unique technical and business
needs. Solve problems efficiently and gain a
competitive edge by contracting with us for
calibration, extra-cost upgrades, out-of-warranty
repairs, and onsite education and training, as well
as design, system integration, project management,
and other professional engineering services.
Experienced Agilent engineers and technicians
worldwide can help you maximize your productivity,
optimize the return on investment of your Agilent
instruments and systems, and obtain dependable
measurement accuracy for the life of those products.
www.agilent.com/find/emailupdates
Get the latest information on the products and
applications you select.
Agilent T&M Software and Connectivity
Agilent’s Test and Measurement software and
connectivity products, solutions and developer
network allows you to take time out of connect-
ing your instruments to your computer with tools
based on PC standards, so you can focus on your
tasks, not on your connections. Visit
www.agilent.com/find/connectivity
for more information.
By internet, phone, or fax, get assistance with
all your test & measurement needs
Phone or Fax
United States:
(tel) 800 452 4844
Canada:
(tel) 877 894 4414
(fax) 905 282 6495
China:
(tel) 800 810 0189
(fax) 800 820 2816
Europe:
(tel) (31 20) 547 2323
(fax) (31 20) 547 2390
Japan:
(tel) (81) 426 56 7832
(fax) (81) 426 56 7840
Korea:
(tel) (82 2) 2004 5004
(fax) (82 2) 2004 5115
Latin America:
(tel) (305) 269 7500
(fax) (305) 269 7599
Taiwan:
(tel) 0800 047 866
(fax) 0800 286 331
Other Asia Pacific Countries:
(tel) (65) 6375 8100
(fax) (65) 6836 0252
Email: [email protected]
Online Assistance:
ww.agilent.com/find/assist
Product specifications and descriptions in this
document subject to change without notice.
© Agilent Technologies, Inc. 2000, 2003
Printed in USA December, 2000