Pump Solutions Group Neptune Polymaster Liquid Polymer Blend & Feed System - Manual (Page 5)

NEPTUNE CHEMICAL PUMP COMPANY
LIMITED WARRANTY
All Neptune Polymaster units are tested at the factory prior to shipment. Each part used in their construction has
been carefully checked for workmanship.
If the Polymaster is installed properly, Neptune Chemical Pump Company warrants to the purchaser of this product
for a period of twelve months from the date of first use or eighteen months from shipment, whichever occurs first, this
product shall be free of defects in material and/or workmanship, as follows:
1. Neptune Chemical Pump Company will replace, at no charge, any part that fails due to a defect in material and/or
workmanship during the warranty period, FOB our factory, Lansdale, Pennsylvania. To obtain warranty service,
you must forward the defective parts to the factory for examination, freight pre-paid.
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2. This warranty period does not cover any product or product part, which has been subject to accident, misuse,
abuse or negligence. Neptune Chemical Pump Company shall only be liable under this warranty if the product is
used in the manner intended by the manufacturer as specified in the written instructions furnished with this
product.
Any express warranty not provided in this warranty document, and any remedy for breach of contract that, but for this
provision, might arise by implication or operation of law, is hereby excluded and disclaimed. Under no circumstances
shall Neptune Chemical Pump Company be liable to purchaser or any other person for any charge for labor, repairs,
or parts, performed or furnished by others, nor for any incidental consequential damages, whether arising out of
breach of warranty, express or implied, a breach of contract or otherwise. Except to the extent prohibited by
applicable law, any implied warranty of merchantability and fitness for a particular purpose are expressly limited in
duration to the duration of this limited warranty.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on
how long any implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific
legal rights, and you may have other rights, which may vary from state to state.
IMPORTANT
SHOULD IT BE NECESSARY TO SEND THE POLYMASTER TO THE FACTORY FOR REPAIR OR
MAINTENANCE REBUILDING, PURGE ALL POLYMER FROM THE POLYMASTER BEFORE SHIPPING.
FAILURE TO DO SO CAN CAUSE THE POLYMER TO SET-UP IN THE PUMP.
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SEE IMPORTANT NOTICE - RETURN MATERIALS AUTHORIZATION
IMPORTANT NOTICE
RETURN MATERIALS AUTHORIZATION
(1) All equipment returned to Neptune Chemical Pump Company requires proper Returned
Materials Authorization Number (RMA) and tags.
(2) All equipment returned to the factory for repair or service must first be thoroughly flushed and have
all chemical contact areas neutralized.
(3) All equipment, which has been in contact with chemicals, must be accompanied by a copy of the
Chemical Product Material Safety Data Sheet (MSDS).
(4) Failure to comply with the above instructions will result in equipment being returned to sender,
freight collect, without service.