Pump Solutions Group Neptune Series 600 dia-PUMP MODELS 610 thru 647 User Manual

Page 5

SECTION I

NEPTUNE CHEMICAL PUMP COMPANY

LIMITED WARRANTY

All Neptune Pumps are tested at the factory prior to shipment. Each part used in their construction has been carefully
checked for workmanship.

If the pump is installed properly, Neptune Chemical Pump Company, Inc. warrants to the purchaser of this product for a
period of twelve months from the date of first use or eighteen months from shipment, whichever occurs first, this
products shall be free of defects in material and/or workmanship, as follows:

Neptune Chemical Pump Company, Inc. will replace, at no charge, any part that fails due to a defect in material
and/or workmanship during the warranty period, FOB our factory, Lansdale, Pennsylvania. To obtain warranty
service, you must forward the defective parts to the factory for examination, freight pre-paid.

This warranty period does not cover any product or product part which has been subject to accident, misuse,
abuse or negligence. Neptune Chemical Pump Company, Inc. shall only be liable under this warranty if the
product is used in the manner intended by the manufacturer as specified in the written instructions furnished
with this product.

Any express warranty not provided in this warranty document, and any remedy for breach of contract that, but for this
provision, might arise by implication or operation of law, is hereby excluded and disclaimed. Under no circumstances
shall Neptune Chemical Pump Company, Inc. be liable to purchaser or any other person for any charge for labor, repairs,
or parts, performed or furnished by others, nor for any incidental consequential damages, whether arising out of breach
of warranty, express or implied, a breach of contract or otherwise. Except to the extent prohibited by applicable law, any
implied warranty of merchantability and fitness for a particular purpose are expressly limited in duration to the duration
of this limited warranty.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how
long any implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific legal
rights, and you may have other rights which may vary from state to state.

IMPORTANT

SHOULD IT BE NECESSARY TO SEND THE PUMP TO THE FACTORY FOR REPAIR OR MAINTENANCE
REBUILDING, DRAIN ALL OIL AND CHEMICAL FROM PUMP BEFORE SHIPPING, FAILURE TO DO SO CAN
CAUSE EXTENSIVE DAMAGE TO THE MOTOR.

‘ SEE IMPORTANT NOTICE – RETURN GOODS AUTHORIZATION

IMPORTANT NOTICE

RETURN GOODS AUTHORIZATION

(1)

All equipment returned to Neptune Chemical Pump Company, Inc. requires proper Returned Goods
Authorization Number (RGA) and tags.

(2)

All equipment returned to the factory for repair or service must first be thoroughly flushed and have all
chemical contact areas neutralized.

(3)

All equipment which has been in contact with chemicals must be accompanied by a copy of the Chemical
Product Material Safety Data Sheet (MSDS).

(4)

Failure to comply with the above instructions, will result in equipment being returned to sender, freight
collect, without service.