Acer Liquid mini Ferrari - Manual (Page 47)

47 FAQ and troubleshooting
Appendix
FAQ and troubleshooting
This section lists frequently asked questions that may arise during the use of your
smartphone, and gives easy answers and solutions to these questions.
Aspect Question Answer
Audio Why is there no sound
coming from the
device? If the headset is plugged into the device, the
speaker is automatically shut off. Disconnect
the headset.
Check that the device volume setting is not
muted.
Check that the volume control is not at its
lowest setting.
Multimedia files Why can’t I view my
picture files? You may be trying to view an image that is not
supported. Refer to "Supported formats" on
page 35 for more information.
Why can’t I view my
video files? You may be trying to view a video that is not
supported. Refer to "Multimedia" on page 53
for more information.
Why can’t I play my
music files? You may be trying to play a file that is not
supported. Refer to "Multimedia" on page 53
for more information.
System information
and performance How do I check the OS
version of my device? Tap Menu > Settings > About phone to
check the OS version (Build number) and
other hardware and software information.
Power I couldn’t turn on the
device. The battery power may be depleted. Recharge
the device. Refer to "Charging the battery"
on page 10 for more information.
RAM / ROM How do I check the
RAM and ROM memory
status? To check the ROM status, go to Settings >
storage.
To check RAM status, go to Settings >
Applications > Running services.
Unlock pattern I forgot my unlock
pattern. After a certain number of wrong entries, you
will be presented with an option to reset your
pattern. Tap Forgot pattern? and enter your
google account username and password.
Note: You must have an active Google
account on the smartphone.
Alternatively, you restore your smartphone to
factory settings. See "Restoring to factory
settings" on page 43.