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Acer Altos G530 User Manual

Page 141

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No characters appear on the screen.

Check the following:

Is the keyboard functioning? Test it by turning the “Num Lock”
function on and off to make sure the Num Lock light is
functioning.

Is the video monitor plugged in and turned on? If you are using a
switch box, is it switched to the correct system?

Are the brightness and contrast controls on the video monitor
properly adjusted?

Is the video monitor signal cable properly installed?

Does this video monitor work correctly if plugged into a different
system?

Is the onboard video controller enabled in the BIOS?

Remove all add-in cares and see if the system boots. If successful,
add the cards back in one at a time with a reboot between each
addition.

Make sure the memory modules comply with the system
requirements.

Make sure the memory modules have been populated according
to the system requirements.

Remove the memory modules and reseat them.

Make sure the CPU(s) comply with the system requirements.

Make sure the CPU(s) have been populated according to the
system requirements.

If you are using an add-in video controller board, do the following:

1

Verify that the video works using the onboard video controller.

2

Verify that the video controller board is fully seated in the server
board connector.

3

Reboot the system for changes to take effect.

4

If there are still no characters on the screen after you reboot the
system and POST emits a beep code, write down the beep code
you hear. This information is useful for your service representative.

5

If you do not receive a beep code and characters do not appear,
the video display monitor or video controller may have failed.
Contact your service representative or authorized dealer for help.